Terms and conditions

These Terms and Conditions ("Terms") govern your use of Fair Go Casino's online gaming services, including but not limited to Fair Go Casino's website, mobile app, and associated software (collectively “the Service”). By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Acceptance of Terms

These Terms supersede all prior agreements between you and Fair Go Casino. Your use of the Service constitutes acceptance of these Terms. If you do not agree with any provision, you must stop using the Service immediately.

Age and Legal Restrictions

You must be at least 18 years old to use the Service. By using the Service, you confirm that you meet this requirement and have the legal capacity to enter into a binding agreement.

Account Registration

Eligibility

To register an account, you must provide accurate and complete personal information. You may not use false or misleading information during registration.

KYC and Verification Requirements

Fair Go Casino may request documentation to verify your identity and age. You must comply with all verification requests.

Responsibility for Account Security

You are solely responsible for protecting your login credentials and ensuring the security of your account.

Deposits and Withdrawals

Accepted Payment Methods

Fair Go Casino supports multiple payment methods, including credit/debit cards, e-wallets, and cryptocurrencies. A full list is available on our website or app.

Minimum and Maximum Limits

Each payment method may have specific deposit and withdrawal limits. These limits may change and are outlined on our platform.

Processing Times and Fees

Deposits and withdrawals are processed promptly, but processing may take. We reserve the right to apply fees to certain transactions.

Anti-Money Laundering Policy

We comply with anti-money laundering (AML) regulations and may request additional information to support compliance efforts.

Bonuses and Promotions

How Bonuses Are Credited

Bonuses are credited automatically upon meeting the qualifying criteria. See each bonus description for full details.

Wagering Requirements

All bonuses are subject to wagering requirements as specified in the offer. You must meet these requirements before converting bonus funds into real money.

Expiry and Abuse Clauses

Bonuses expire after if unused. We may revoke bonuses or void winnings obtained through abuse, exploitation of software bugs, or use of external tools.

Gameplay and Fairness

RNG Usage

All game outcomes are determined using certified Random Number Generators (RNGs) to ensure fairness.

Game Malfunctions

In case of malfunctions, all affected wagers will be voided. Contact support for assistance.

Limits on Play and Responsible Gaming Tools

Tools such as deposit limits, wager limits, and self-exclusion options are available in your account settings.

Responsible Gambling

Self-Exclusion Options

You may self-exclude for a set period or permanently by contacting our support team.

Deposit, Wager, and Session Limits

Adjustable limits are available to help manage your gaming activity responsibly.

Help and Support Links

Resources for problem gambling support can be found on our website footer or app menu.

Prohibited Activities

Bonus Abuse

We reserve the right to void bonuses or winnings obtained through abuse, including exploiting glitches or manipulating gameplay.

Fraud, Collusion, or Manipulation

Fraudulent activity, collusion, or any manipulation of games is strictly prohibited and may result in a permanent ban.

Use of Bots or Automated Systems

Bots or automated systems are not allowed. Any winnings obtained through such means may be voided.

Account Suspension and Closure

Voluntary Account Closure

You may close your account at any time by contacting support. Closing your account may forfeit pending withdrawals or bonuses.

Breach of Terms

We may suspend or close accounts for violating these Terms, including fraud or abuse.

Inactivity and Dormant Accounts

Inactive accounts may be marked as dormant. You will be contacted before action is taken.

Privacy and Data Protection

Information Collected

We collect personal information necessary to operate the Service. For full details, refer to our Privacy Policy.

Use and Storage of Personal Data

Personal data is used for account management, marketing, and transaction processing. It is stored securely in compliance with data protection laws.

GDPR Compliance (if applicable)

We comply with GDPR requirements and protect your rights as a data subject.

Limitation of Liability

Losses

We are not responsible for losses resulting from gameplay outcomes or technical issues.

System Errors

We reserve the right to void wagers placed during system errors. We will notify you if this occurs.

Third-Party Links

We are not responsible for the content or security of external websites linked through our platform.

Amendments and Updates

Right to Modify the Terms

We may update these Terms at any time. Please check our website or app regularly for changes.

Notification of Changes

Significant changes will be communicated through email, in-app notifications, or announcements.

These Terms are subject to change as needed, without prior notice.