Privacy Policy

Our Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. This policy is designed to be easy to understand and provide transparency about what data we collect and why.

Purpose of the Privacy Policy

This Privacy Policy informs you about your data rights and how we handle your personal information. By using our site and services, you agree to this policy.

Scope of Application

This Privacy Policy applies to all users who access or use our platform. Continued use of our site and services implies acceptance of this policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. If you do not accept these terms, please discontinue using our platform.

Data We Collect

Personal Information

• name
• email address
• date of birth
• address
• phone number (optional)

Account Information

• username
• password
• payment details

Technical Data

• device information
• IP address
• browser type and version
• cookies

Usage Data

• site activity logs
• login history
• game interactions

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your experience, improve performance, and personalize content.

Types of Cookies

• Essential Cookies: Required for core platform functionality.
• Analytics Cookies: Help us understand user behavior.
• Marketing Cookies: Used for targeted advertising based on interests.

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

• Contractual necessity (e.g., account creation, payment processing)
• Legal obligations (e.g., tax compliance, anti-money laundering regulations)
• Legitimate interests (e.g., improving performance, personalizing content)
• User consent

Data Sharing and Disclosure

We may share your data with:

• Payment processors
• Gaming providers

We do not sell personal data. Disclosure may occur where legally required.

Data Storage and Retention

We retain personal data only as long as necessary for the purposes listed above. Retention depends on:

• Account activity
• Legal requirements
• Regulatory obligations

We use secure storage methods such as encryption and access controls.

Security Measures

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

• Access, update, or delete your data
• Withdraw consent or object to processing

To exercise your rights, contact us at support@ert.

International Data Transfers

We may transfer personal data outside your country or the EEA. When doing so, we ensure appropriate safeguards such as Standard Contractual Clauses.

Third-Party Services

External services have their own privacy policies. Fair Go Casino is not responsible for their content or practices.

Policy Updates

We may update this Privacy Policy. If changes occur, we will notify you via email. Continued use of our site and services indicates acceptance of the updated terms.

If you have any questions regarding this Privacy Policy, please contact us at support@ert.